COOKIES 说明

Cookies

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. If you are located in a jurisdiction outside the European Economic Area, by using our Services, you accept the Terms and Conditions and accept our privacy practices described in this Policy.

We may modify this Policy at any time, without prior notice, and changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your Personal Information that impact your rights under this Policy. If you are located in a jurisdiction other than the European Economic Area, the United Kingdom or Switzerland (collectively "European Countries"), your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Policy.

In addition, we may provide you with real time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with additional choices about how we process your Personal Information.

Quick Links

Click on the links below to go to a specific section of this Privacy Policy.

• Personal Information We Collect
• Cookies and Other Tracking Technologies
• How We Use Your Personal Information
• Sharing Your Personal Information
• Security Precautions
• Your Rights
• Retention
• Third-Party Websites
• Children
• Specific Notice for Californian residents
• Specific Notice for Individuals in the European Economic Area, the United Kingdom and Switzerland
• Contact Us

1. Personal Information We Collect

We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

The types of personal information that we may collect about you include, but are not limited to:

A. Information You Directly and Voluntarily Provide to Us

To execute the purchase or services contract. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account or credit card information. In some regions, passport information and tax number are also needed for customer clearance.

B. Information You Provide to us to improve our products and services

You may voluntarily provide us with your height, age, and weight and measurements and your preference. This information is used by us to recommend clothing sizes, and to provide fit prediction services for you.

C. Information You Post on the Site

If you post information on public areas of the Site, for example a customer review, that information may be collected and used by Lomoos, users of the Site, and the public generally. We strongly recommend that you do not post any information through the Site that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

D. Information You Provide through our Live Chat on the Site

You may provide personal information through our Live Chat which is available on the Site 24 hours a day. We strongly recommend that you do not post any information through the Live Chat that you are not comfortable sharing with a chat employee.

E. Information You Provide to Participate in Sweepstakes

From time to time, we may ask you to complete a survey and/or offer you an opportunity to participate in promotions, programs (such as the Lomoos VIP program) and/or sweepstakes (collectively, "Promotions") via the Site or through a third-party platform. If you choose to participate in a Promotion, we will collect and store the personal information you provide in connection with your participation in the Promotion, including, but not limited to, your name, email address, date of birth, and/or phone number.

F. Information Automatically Collected Through the Site

We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol ("IP") address and standard web log information.

2. Cookies and Other Tracking Technologies

We may use cookies, tags, and similar technologies to automatically collect information on our Services. These tracking technologies allow our technology partners to collect information including:

• Your computer's IP address
• Your mobile device identifier
• The type of internet browser you are using
• Operating system
• Referral URLs, date/time stamps, pages viewed

A. Cookies

The cookies are small web files that a site or its provider transfers to your device's hard drive through your web browser that enables the site's or provider's system to recognize your browser and remember certain information.

We use the following types of cookies on our Services:

• Strictly Necessary Cookies: These cookies are essential because they enable you to use our Services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work and they cannot be disabled.
• Functional Cookies: We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. While these cookies can be disabled, this may result in less functionality during your use of our Services.
• Performance or Analytic Cookies: These cookies collect passive information about how you use our Services, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services. You can disable these cookies.
• Advertising or Targeting Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. You may disable the use of these cookies.

B. Other Tracking Technologies

To see how successfully our marketing campaigns or other Site goals are performing we sometimes use conversion pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use web pixels to analyze usage patterns on our Site.

C. Your Choices

Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our Sites by taking the steps outlined below:

• First-Party Cookies: You can use the browser with which you are viewing this Site to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the "Help", "Tools" or "Edit" settings).
• Mobile Advertising: If you are not located in the European Countries, you can opt out of having your mobile advertising identifiers used for certain types of advertising by accessing the settings in mobile device and following the instructions.
• Third-Party Cookies: If you are not located in the European Countries, to opt-out of third-party advertising networks go to www.aboutads.info/choices.
• Google Analytics: Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
• Behavioral Remarketing: We also use remarketing services to advertise on third-party websites to you after you visited our Site. You can opt-out by visiting the Google Ads Settings page.

D. Do Not Track

Some Internet browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit "Do Not Track" or "DNT" signals. Since uniform standards for "DNT" signals have not been adopted, our Site does not currently process or respond to "DNT" signals.

E. Location Information

You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third-parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings.

3. How We Use Your Personal Information

We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

• To Provide You Our Services
• For Internal Use
• To Provide You with Service-Related Communications
• To Provide Customer Support or Respond to You
• To Ensure the Security of the Services
• To Enforce Compliance with Our Terms and Agreements or Policies
• To Maintain Legal and Regulatory Compliance

4. Sharing Your Personal Information

Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below:

• Within Our Corporate Organization
• Third Parties (service providers acting on our behalf)
• To Maintain Legal and Regulatory Compliance
• Third Party Advertisers (subject to applicable law)
• Co-Branded Services and Features
• With your Consent

5. Security Precautions

We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information.

If you feel that the security of your account or personal data has been compromised, please immediately contact us at: Service@Lomoos.com

6. Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to:

• Access, correct, or delete the personal information that we collect
• Restrict or object to our processing of your personal information
• Request data portability
• Withdraw your consent (without affecting the lawfulness of processing prior to withdrawal)

Please contact us at Service@Lomoos.com to exercise your rights.

7. Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

8. Third-Party Websites

Our Site may contain links to third-party sites. This Privacy Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.

9. Children

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. If you are under 16, please do not attempt to fill out our forms or send any personal information about yourself to us. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files.

10. Notice for California Residents

This section applies only to California residents. Pursuant to the CCPA, California residents have the following rights:

• Right Against Discrimination: You have the right not to be discriminated against for exercising any of your rights.
• Right to Know: You have the right to request information about the categories of personal information we have collected about you and the purpose for collection.
• Right to Delete: You have the right to request us delete any personal information we have collected from you or maintain about you.
• Right to Opt-Out of Selling: You have the right to opt-out of having your personal information sold. We do not sell your personal information.

Please contact us at Service@Lomoos.com to make a request.

11. Notice to Individuals in the European Economic Area, the United Kingdom and Switzerland

This section only applies to individuals using or accessing our Service while located in the European Economic Area, the United Kingdom, or Switzerland (collectively, the "European Countries") at the time of data collection.

We rely on the following legal bases under the GDPR in processing your personal information:

• Your consent
• To provide our Services to you (contract obligations)
• Our legitimate interest
• Legal obligations or your vital interest

You have the following rights under GDPR:

• Request access or deletion of your personal information
• Correct or update your personal information
• Object to processing of your personal information
• Request portability of your personal information
• Withdraw your consent at any time
• Complain to a data protection authority

Your personal information may be processed or transferred outside the EEA. We rely on appropriate safeguards as permitted under the GDPR such as Standard Contractual Clauses to protect your data.

12. Contact Us

If you have questions or concerns regarding any information in this Privacy Policy, please contact us: